Frequently asked questions. Everything you need to know about pet portraits

Pet Portrait FAQ

There’s a lot of useful information on this website about pet portraits, such as: how to commission a portrait of your cat, dog, or horse; how much pet portraits cost; and how to take a great photo of your pet. Here, in one place, is a quick summary of all the things I’m often asked and links to help you find more in-depth information if you need it.

If you have any further questions, just drop me a line using the contact form at the bottom of this page and I’ll get back to you as soon as I can.

Commissioning a Portrait of Your Pet or Horse

How do I commission a pet portrait?

It’s easy to commission a portrait of your cat, dog, or horse. The first step is to drop me a line – either using the contact form below, e-mail, or call 07909 543312. Let me know what you would like drawn, and roughly what size, and I’ll get back to you with what further information I need. Visit this page for full details of how to commission a pet portrait.

How much do pet portraits cost?

Portrait prices vary depending on size and complexity – essentially, they’re based on how long it takes to draw. Below is a quick guide, but you can find more details about how much pet portraits cost here.

or 25cm/10" Square
or 35cm/14" Square
or 50cm/20" Square

How long is your waiting list?

I generally work maintain an order book of about 6 months. If you have a particular deadline in mind, let me know as I may be able to juggle some of my wildlife projects and squeeze you in.

How long does it take to draw a pet portrait?

Most portraits take around a week to draw. I’ll let you know when I’m about to start and give you progress updates throughout.

What materials do you use to create my portrait?

I use only the finest quality materials to ensure your portrait gives you many years of enjoyment. Generally, the pet portraits on this website that have white backgrounds have been drawn with coloured pencils, and the portraits with coloured backgrounds have been drawn with pastels. There are many brands available, which suit slightly different applications. For more comprehensive details, please see the links below:
Find out more about coloured pencils
Find out more about pastels
Find out more about paper

Can I see the progress of the portrait?

Yes. If I have your permission to post progress on my social media pages, then that will be the best place to keep track of how your portrait is coming along. Otherwise I can e-mail you an update each day.

Can you draw multiple pets on the one portrait?

Yes – portraits featuring two or three pets can look fantastic. Generally, this will result in a larger and more complex portrait which will impact the price, although a double dog portrait will be slightly cheaper than two separate portraits for example. I wouldn’t usually go beyond three subjects as it will result in each of them being quite small, but I am always happy to discuss, and I can show you some examples of how I have tackled this in the past with up to five pets.
If your reference photos don’t show the pets together, that’s fine – I can combine separate photos, but they would ideally be taken from a similar perspective and lighting conditions. I will always provide you with a mock-up to approve before I start work.

Can you add or remove items in the portrait?

Of course. This is something I will discuss quite early on in the process. For example, do you want to remove your dog’s lead or harness, or perhaps your horse’s bridle if they appear in the photograph. It is fairly straightforward to do this, although I may require some additional photographs to ensure I accurately reproduce what is hidden in the main photo. For many pet portraits, it can be fun to include a favourite ball or toy, so I’m always happy to keep them in.

Can you change the background of my pet portrait?

Yes. I draw most of my pet portraits with either a white background or a neutral colour, which helps keep the focus on your pet. This gets rid of any unwanted elements, so it really doesn’t matter if your chosen photo has a background that you don’t like. However, I can leave it in or even create something if you want your pet or horse to appear in a favourite location perhaps.

What size should my pet portrait be?

This is one of the earliest considerations, and you probably already have a rough size in mind if you know where you want to hang your portrait. I have more details on pet portrait sizes here, but you will also need to think about:
cost – larger portraits will cost more
– detail – larger portraits will have a lot more detail, but if I only have low resolution photos to work from, it can sometimes be better to go for a smaller size. Read more about choosing the right photo for pet portraits here.
– multiple subjects – if you have more than one subject in the portrait, then you will need to go larger in order to keep enough detail in each.

Website & Social Media

Can I Opt Out of Having My Portrait Shown on Your Website or social media?

Of course! I love drawing your pets, and I’m proud of the work that I do, and it’s an important part of promoting my business; so I’m keen to show your portraits off. But I will always respect your privacy and your wishes. I usually ask at the time of booking if it’s something you’re comfortable with.
Pet and horse portraits make wonderful gifts, so I’m especially sensitive when it comes to promoting my work around Christmas time for example. Often customers ask that I keep their portrait under wraps until the special event has passed, then they’re happy for me to display it, which I can certainly accommodate.

I also often find that my Facebook and Instagram audiences are so kind and enthusiastic, that posting your portrait online generates such lovely comments that pet owners really enjoy reading through all the responses.

Can I post a copy of my portrait on my social media pages?

Of course! When you commission a pet or horse portrait drawn by me, you own the artwork and you’re free to do whatever you want with it. If you’re happy linking back to my profiles or website, I’d be really grateful as it helps my business, but there’s no obligation.

Reference Photos

Can you draw/paint my pet from a photo?

Yes, I always work from photos. Even when I get the chance to meet the dogs, cat, and horses that I draw, I take photos and use them as the basis of the portraits

How many photographs do you need to draw my pet?

I usually work from one favourite photo, but it’s always useful to have additional pictures that show hidden or missing details, or show more realistic colours if the main photo was taken in unusual lighting conditions.

Can you use a poor quality photo to create my pet portrait?

Working to a very high level of detail means that I really need good quality photos (see more about choosing and taking photos of your pet here). Sometimes, particularly if an animal is no longer with us, I understand that it’s not possible to get a great photo. I’m happy to look at the photos you do have, and advise further as it’s sometimes possible to recreate elements. However, the bottom line is that the better the photo I work from, the better the portrait I can produce.


When do I pay for my pet portrait?

It costs nothing to add your name to my waitlist. To secure your booking, I take a deposit of around 25% – this is after we’ve agreed the details of your pet portrait and I’ve given you a firm quote for the total. The balance, including shipping charges, becomes payable upon completion – I’ll send you a photo of the finished portrait to ensure you’re happy with it first, then I’ll send it to you once the balance payment has cleared. 

How do I pay for my pet portrait?

For UK customers, I can accept payments by bank transfer, PayPal, credit/debit card, or cheque. For overseas customers, bank transfer or PayPal seem to be the simplest methods. Let me know if you have any specific questions, and I’ll find out the answer.

Is my pet portrait refundable?

Ultimately I want you to be absolutely delighted with your portrait, and will do whatever it takes to ensure it’s perfect for you. Also, I’ll only ever take the balance payment once you’re happy with the portrait. As a last resort, I’d certainly offer a refund but it has never happened yet!

Can I pay in different currencies?

Yes, you can pay in your own currency. When I provide a quote for overseas customers, I just use the day’s exchange rate to tell you what it would be in your own currency. Your bank or PayPal will convert it during the transfer so that I get paid in Sterling.

Packing and Delivery

How much will it cost to ship my pet portrait?

Shipping costs depend on the destination, size, and weight. In the UK, I use a 24hr service with DPD, Parcelforce, or DHL, and I normally quote £10 for delivery. If your portrait is particularly large or framed, I will need to quote separately, but it is likely to be around £15.
For overseas commissions, I will obtain a quote before I start work based on an estimated size and weight, so there won’t any surprises later on. Usually, pet portraits to the USA cost £30-£50 to ship, and to Europe will be about £20-£40.

Do you ship internationally?

Yes, my pet and horse portraits adorn walls all over the world! As I’m based in the UK, most of my customers are closer to home, but I regularly send portraits to the USA, Europe, and Australia, as well as Canada and Singapore.

Can I track my order?

Yes, once your order is on its way, I will let you know and send you a link to track it online.

Will my portrait be insured?

Yes, I do apply insurance to my parcels, so your portrait is protected.

Which carriers do you use?

Will I have to pay customs charges and import duties?

If you’re outside the UK, then you are likely to be liable for customs fees and import duties. For my USA customers, this is rarely a problem as the exception limit is $800 and most pet portraits come in below that. 

Care Instructions

How will I receive the portrait?

Your pet portrait arrives securely packed – mounted flat, not rolled, and ready for framing. I ensure that all portraits are beautifully wrapped with a personalised label which adds a nice touch if you are give the portrait as a gift.

Will my pet portrait be framed?

The majority of my pet portraits are supplied unframed, and I always recommend that you discuss your requirements with a professional framer for the best results – read more about framing pet portraits here. However, I can arrange framing if you would like me to – just let me know what sort of style and colour you are looking for and I will send you some options to consider.

How do I take care of my artwork?

When properly looked after, and pencil portrait will give you many years of pleasure. As well as mounting it in a good quality frame, I always recommend that you:
– avoid hanging your portrait in direct sunlight
– avoid extremes of temperature – in a conservatory for example
– avoid humid conditions such as a bathroom or kitchen

Angie Wallace Fine Art
Based on 167 reviews
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Andy ShovelAndy Shovel
09:47 16 Mar 24
Angie drew my cat Winky, and I honestly can’t believe how good the picture is. It captures both his every visual detail, but also his personality somehow too. I would recommend her to anyone who loves their pet!
Nicola ThomsonNicola Thomson
15:18 16 Feb 24
I Just received my portrait of Toby today and it's amazing I love it. The detail in it is spot on considering the photos i gave to Angie were really old and grainy and not great she has done a fantastic job I can't stop looking at him. Angie is a very talented artist 🎨 Can't wait to get it mounted and framed and up on the wall.
Willem S van OpijnenWillem S van Opijnen
02:53 07 Feb 24
Angie’s fabulous art speaks for itself. I’d like to compliment her on the little extras that add such meaning to her gift. The artwork is protected and wrapped in ribbon, a personalized card is included. That extra touch adds something special to the already precious gift of her artwork.
Angie captures the sweet essence of whatever she draws
Laura DavisLaura Davis
15:12 19 Jan 24
Beautiful realism. Fantastic capture of expressions. A joy to behold.
Carol DrummondCarol Drummond
22:09 12 Jan 24
We commissioned two large artworks of our dogs from Angie. Angie went out of her way to understand exactly what we hoped for and how important it was for us to have such unique portraits of our dogs in one of their favourite places.

Both works arrived in perfect condition and although we had seen progress photos, seeing the actual artworks up close and in our home exceeded all our expectations. We shall be able to admire our dogs for ever! The likenesses and details are perfect.

Angie has been a pleasure to work with throughout. I highly recommend Angie’s art and working process.
Amanda MickiewiczAmanda Mickiewicz
11:12 17 Oct 23
Arrange for Angie to draw our ragdoll cat Chelsea and could not be happier. Angie was a delight to deal with and the quality of her work is exceptional.
Peter RichardsonPeter Richardson
12:43 05 Oct 22
Words cannot express how delighted we are with the portrait of our 12.5 year old GSD Sasha, who sadly passed away earlier this year after such a short illness.

She was the most loyal and friendly fur baby I could of asked for and i so proud to be part of her life.

This drawing has now brought her back as it’s so lifelike,and will now take pride of place in our home.

Thank you so so much Angie we are humbled by your fantastic work
Jenny WoodJenny Wood
20:56 04 Feb 22
Received the portrait of our cats this week and Angie's work is amazing! She had really caught the essence of them and I can't thank her enough.

Great communication throughout the process, the artwork arrived beautifully packaged and it was lovely to see the work-in-progress images too. ⭐️⭐️⭐️⭐️⭐️
Sierra ReedSierra Reed
04:28 09 Jul 21
I just received my portrait from Angie! It is absolute perfection. She was able to capture the personality and beauty of my girl Callie and I couldn’t be more thrilled with how the portrait turned out. Angie is so talented! I recently found out Callie has cancer and this portrait is going to end up as more of a memorial photo vs. one I would just have with her still being here with me. It means so much to me that Angie did this and was worth every penny. She is great with communication and always kept me in the loop. I will definitely be getting many future pet portraits by her! She is so popular that her waitlist may be a little long (I waited 2 years), but I promise she is worth the wait!!!!
Thank you a million times over Angie! I love my Callie girl 💕
Kirsty EllisKirsty Ellis
19:07 20 Jun 21
I couldn't be happier with my stunning portrait of my beautiful little girl. Angie did an amazing job of drawing her. My portrait is so life like and Angie was fantastic all the way through the process asking if I was happy so far and if I wanted any changes or adjustments done. I can wholeheartedly recommend her. What a precious keepsake to have. When my portrait arrived it was so well wrapped and packaged up. Thank you so much again Angie you have a truly amazing talent xxx
Dom CullenDom Cullen
14:47 25 Dec 20
Amazing service and quality products.
Bought my partner 'Tenderness' for Christmas and she loves it!
Highly recommended.
Emma LewisEmma Lewis
17:19 16 Nov 20
Couldn’t be happier with the two portraits Angie did of our dogs. They are absolutely beautiful and so life-like. Well worth the wait. Cant recommend enough
Heather BillingtonHeather Billington
15:53 29 Oct 20
Just received our portrait of Amber today and can honestly say it is absolutely stunning! Thank you so much Angie x
Wendy RobinsonWendy Robinson
15:05 20 Oct 20
i have brought 2 wonderful wildlife portraits from her
can not recommend her enough
Nicole HammillNicole Hammill
14:33 17 Aug 20
Angie was incredibly easy to work with and so helpful. The portraits are incredible. They look amazing, now framed, on the lounge wall and everyone remarks on them. The guy in the framing shop couldn't get over how fantastic they were and remarked that he had checked the website. Just brilliant - something I will treasure always. Thank you so much.🥰
Patricia HessPatricia Hess
11:05 14 Jun 20
From the beginning on Angie was a joy to work with. She was very kind and helpful. I loved that she kept me updated on every step of the process. That portrait itself is stunning and amazing... she really captured my dog‘s personality, spirit and especially his expressive eyes. There are no words to describe how much the drawing means to me. THANK YOU ANGIE! 💜👣👣
Rachel FoordRachel Foord
10:27 25 Apr 20
Received our fabulous portrait of our Labrador Lilly, its so amazing and life like, we are over the moon with how it has turned out, was worth every penny, thank for so much Angie😀
Mary AndersonMary Anderson
12:03 23 Apr 20
My Snow Leopard print has just arrived and I absolutely love it! The print is amazing, so life-like I feel I can practically stroke the fur. and touch the nose. I asked Angie to choose a suitable frame as I trusted her artistic eye and she has come up trumps! All I have to do is hang it on my wall. (Have to confess I was a bit worried about the delivery. Would there be any damage, for instance? I needn't have bothered worrying. The framed print was beautifully and securely wrapped and yet easy to unpack). I have no hesitation in saying "If you are thinking about getting this print, go for it. You won't be sorry!" Thank you, Angie.
Phil ShepperdPhil Shepperd
15:03 21 Apr 20
My Limited print Mountain spirit has just arrived. No words can say how impressive it is... simply stunning!! xx
Tracey NewmanTracey Newman
20:46 18 Jan 20
pictures are even more beautiful in person x love our picture xx
Hannah SouthonHannah Southon
14:26 13 Dec 19
I received one of the limited edition prints of the standing fox for my birthday. I can’t stop looking at it. There is so much soulfulness within it. It’s like it follows me around the room. Beautiful.
SCee AlliSCee Alli
12:17 12 Dec 19
I have just received my portrait in the post .
Packaged very well .. excellent professional presentation upon opening .
My cairn ‘Copper’ just comes alive .. she is so lifelike .. it’s a special moment
The attention Angie gives detail is amazing ..

I couldn’t recommend enough to anyone wanting to have a unique piece
This will now remain in my family for forever .
From start to finish Angie gives an excellent service ..
Pauline ParrPauline Parr
16:53 22 Nov 19
Her work is exceptional , so realistic you can see their souls shining in their eyes. love to see all the work in progress as well.
Philipp BernardPhilipp Bernard
21:11 21 Oct 19
Frau Piefke is still alive! Thank you for this great Portrait of her❤️❤️❤️❤️🥰🥰🥰🥰
Yours sincerely Philipp
Jo WaughJo Waugh
12:23 19 Sep 19
The whole experience from start to finish has been a joy. Angie is such a lovely friendly person who keeps you informed throughout your commission. My pencil portrait of my 2 dogs ,( Millie & Rocco) were absolutely out of this world, so lifelike. We can’t thank Angie enough, we’re over the moon with them. It came beautifully wrapped, the bow added a nice touch.
It’s now hanging on our wall & everyone who’s seen it thinks it’s brilliant.
Just wanted to let you know Angie....when we collected our portrait from the framers....he said, it was the best he’d ever seen. You are a very talented artist, Thankyou. X
Linda BlackLinda Black
14:13 17 Aug 19
Angie has such a gift, no only does she capture the animal she is drawing, but she is able to pull the personality out in her work. simply amazing. Professional product, with a collage of work in process to go with it. I LOVE mine
Cheryl BlackburnCheryl Blackburn
12:18 30 Jul 19
Angie is an amazing artist .l would put her with the "Greats" . Her work has so much detail and the care she takes when drawing a portrait shows in all that she does . The animals look like they are alive and any moment they will blink woof or move The way she captures the eyes is truly spectacular l would recommend her work to absolutely anyone .
John KimberleyJohn Kimberley
07:56 22 Jun 19
Every drawing without fail has been brilliant. Have enjoyed every one. Great admiration for a brilliant lady. Thanks for lighting up my days Angie. XX
Wendy FieldWendy Field
11:25 07 Jun 19
she has a fantastical talent!
Marrie RevillMarrie Revill
15:00 30 Apr 19
she is one very Talented Artists. I Love to see Her work.
Melissa AmiMelissa Ami
18:21 03 Apr 19
I had my first pet portrait done back in 2016 with Angie and I knew immediately I would be back again for another!

Angie's professionalism is faultless. She takes genuine interest in customer's pets making the service feel so personal which I'm sure must help capture the animal's personality.

I can't reccomend Angie enough, from day one through to receiving the beautifully packaged portrait I've felt like a very valued customer.

I don't have enough words to say just how perfect Lottie's portrait is. Thank you so very much.
Shana LeaShana Lea
16:12 31 Mar 19
Angie just recently drew my sweet Izzie for me. She was so easy to work with and communicate with. I will definitely be getting my other kitties drawn by her and I can’t wait!!
Karan Gillett BowenKaran Gillett Bowen
16:24 28 Mar 19
This was a wonderful experience from start to finish! Angie is so talented but above that wants to achieve an amazing portrait which the owner will love! Mission accomplished, I have just received my portrait of Lola and the presentation alone is amazing before you even get to the portrait itself! Beautifully wrapped and tied in a bow. Then you get to the portrait itself, it took my breath away and brought a tear it totally caught the expression of my girl. It is truly wonderful. Thank you Angie 💕
Carole GoodsonCarole Goodson
21:40 22 Mar 19
A very talented lady who has bought our Cookie back to life. Although Angie had never met Cookie it is like she knew him & you can see this in the ‘life’ she had put into his eyes. I have never met Angie but now feel I know her, as well as she knows Cookie.
Tina McCoyTina McCoy
23:11 16 Jan 19
From the onset Angie was a joy to work with, kind, helpful and very understanding. It’s clear she has a genuine love for animals. The moment the portrait arrived I could instantly see the pride and care Angie takes in her work. Not only was it well packaged but the presentation was stunning. The portrait was carefully wrapped with a personalised certificate of authenticity and instructions on how to care for it, such a special touch. The portrait of our sweet Yorkshire Terrier, Benji is breathtakingly beautiful. Angie’s talent has truly captured his spirit, personality and temperament. Benji has very expressive eyes. That intensity really comes through in Angie’s work. I can’t emphasise enough how Angie’s drawings bring the character of your pet to life. The portrait is something I will treasure for the rest of my life and I am so excited to have it framed. Thank you so much Angie for creating this amazing portrait of my boy, it has far exceeded my expectations and I could not be happier. You have raw talent and are so modest, sweet and helpful! If you are looking for a beautiful, thoughtful and quality gift for yourself or a pet lover friend then look no further ....... I promise, you will not be disappointed.
Philippa WebbPhilippa Webb
19:56 02 Nov 18
I really don't know how to express my gratitude to Angie for her absolutely stunning work. She is truly gifted. The portrait that Angie drew of my cat Peanut is absolutely perfect. I am in awe of the colouring and the detail. Angie managed to truly capture the likeness of my Peanut, and I can see her in those eyes. Those eyes! Angie's work is breathtaking and this portrait means so much to me. Angie was also an absolute pleasure to work with, lots of emails with updates and progress photos that I also cherish. Thank you again x
Jane Grey-CunninghamJane Grey-Cunningham
15:06 09 Oct 18
What a beautiful portrait we received on Monday! It took my breath away with the detail and capturing Billy’s character!! Angie I cannot thank you enough!! We are over the moon .... twice! �
Carol PowellCarol Powell
22:50 26 Sep 18
Angie is a highly talented artist. Her portrait of our dog is beyond wonderful. Everyone that has seen it is blown away. That is the absolute truth. #10!!!!
Lis van der GeerLis van der Geer
10:46 22 Sep 18
Gorgeous drawings, great artist!
Anita SheridanAnita Sheridan
13:56 01 Sep 18
Love seeing the finished portrait, but also how Angie gets there, showing part finished artwork - amazing work!
Meryl SeagerMeryl Seager
20:44 29 Aug 18
This afternoon I received Alfie's portrait from Angie, to say I am blown away is an understatement!! I'd seen work in progress pictures so knew from these that Angie had captured Alfie perfectly but seeing the actual portrait was something else entirely!! His eyes are so alive and I feel like he is looking at me!
Angie has been an absolute joy to deal with, she kept me informed through the whole process and made sure I was happy with the completed portrait before posting. The portrait was packaged so well and it felt very special unwrapping it and seeing it for the first time.
I cannot recommend Angie highly enough, her work is amazing.
Alison HallAlison Hall
07:12 01 Jul 18
This has to be the most realistic artwork I've ever seen. Superb. I love it. From start to finish the the communication was brilliant and it's been a pleasure talking to you. Thank you Angie I would give you 10 stars � x
Sybell BrettSybell Brett
23:14 23 Jun 18
Wow! I've new fb page and decided to look you up again...i scrolled through lots & lots of people's pets before I found Benji....he still has pride of place in my front room....people still admire his portrait and ask...WHO? Did it for happy to say From Angie with Love...look her up on my boys portrait very very much xx.
Magalie FrascellaMagalie Frascella
06:16 21 Mar 18
C'est magnifiquement bien fait , c'est magique il y a de la vie on dirait en définitive qui sont réel il faut continuer ça donne du rêve et dans la vie si dur on en a besoin du rêve.
Kari Owens RichardsKari Owens Richards
23:58 19 Mar 18
Just saw a picture of a Wire Hair Fox Terrier today!! It is absolutely beautiful and AMAZING!!
Jeffreys AbsJeffreys Abs
12:01 12 Mar 18
Rikita Marie PetitRikita Marie Petit
08:48 11 Mar 18
Nesro DessinateurNesro Dessinateur
20:58 07 Mar 18
Didi Dorais FréchetteDidi Dorais Fréchette
04:23 04 Mar 18
Tamara SenderTamara Sender
07:48 03 Mar 18
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