What you get

Whether you’re commissioning a bespoke pet portrait, or purchasing a wildlife art print, you can be sure you will always get:
~ Finest-quality materials used
~ Presentation packaging – even before framing, it makes a lovely gift
~ Guaranteed satisfaction (full refund if not delighted)
~ Friendly, professional service
~ Superb communication including regular progress updates
~ Reliable, tracked delivery – worldwide
~ Free advice and ideas

Price Guide

The size and level of detail in each portrait will be unique to your own requirements, so it’s difficult to publish fixed prices that apply across the board. However, I appreciate that price will be a consideration so I have published some guideline pricing below. Please feel free to get in touch with your ideas, including budget and size, and we can work out what would suit you – no obligation!

What I need from you

When I’m creating something original just for you, it’s important that I start with as much input as possible, so that you get exactly what you’re looking for. The best portraits are those that capture something about a person or pet’s character or a special moment.
When sketching portraits, I tend to work from a favourite photo but, to ensure I get the best likeness, it can help to have supplementary photos or even video – it can be hard to capture the personality of someone you haven’t met and, although you know the person intimately, I will base my work solely on the images supplied. See my guide to choosing a great photo. The better the input, and more detail I can see, the better the finished result.

Framing

Unless otherwise stated (i.e. framed wildlife art prints), portraits are supplied unframed as standard. They are beautifully packed and securely mounted ready for you to take to a professional framer though! However, I can arrange framing for UK customers so, if you would like me to do this for you, please let me know what style of frame and mount you prefer and I will get back to you with some options and costs. See my guide to choosing frames and mounts for your portrait.

Delivery

UK Orders: Packing and delivery usually costs £10 – as standard, your portrait is mounted and wrapped for presentation and sent via recorded 24hr delivery. This may vary depending on the item’s size, where it’s going, and how it needs to be packed, but I’ll always give you an up-front quote so there are no nasty surprises. If you’re reasonably local to South West London, you’re welcome to pop in and collect it at no charge – it would be lovely to meet you!

International Orders: I’m happy to post portraits overseas. As a guide, it costs around £20 to Europe and £25 to USA and Australia but I will always confirm delivery charges before accepting a commission. Again, your portrait is mounted and wrapped for presentation and sent via a tracked, insured service.

Payment

For commissions, I charge 50% on acceptance, with the balance payable on completion prior to dispatch – I will send you a photo of the drawing to ensure you are totally happy with what I have created before accepting final payment.
Payment is via bank transfer, PayPal, cheque, or cash (if collecting).

Guarantee and Returns

I want you to be absolutely delighted with your purchase so, if you are not completely satisfied for any reason whatsoever, just get in touch and we’ll resolve it. However, I’ll be in regular contact during your commission and will send you photos so that we can make corrections as we go on. I won’t dispatch your portrait until you’re 100% happy with it.

Other Terms & Conditions

For full terms and conditions, please click here.